Shipping & Delivery
We send our jewellery from India to customers anywhere in the world.
Dispatch
Orders are packed and dispatched within 2-3 working days of payment clearing. You receive the courier name and tracking number on your order page the moment it is sent.
Free shipping on orders over ₹15,000.
Where we ship, and how long it takes
| Destination | Delivery | Shipping | Import charges |
|---|---|---|---|
| India | 3-7 days | ₹120 | None |
| Middle East | 6-12 days | ₹1,100 | Most Gulf countries allow low-value personal imports duty free. |
| Asia | 7-14 days | ₹1,200 | Local import charges may apply on delivery, depending on your country. |
| Europe | 8-16 days | ₹1,800 | Import VAT is charged on all orders, plus a courier handling fee. Expect roughly 20-25% of the order value, payable on delivery. |
| Americas | 8-18 days | ₹1,900 | Orders under about USD 800 usually enter the USA duty free. Canada may charge sales tax on delivery. |
| Australia & New Zealand | 9-18 days | ₹2,000 | Orders under about AUD 1000 usually enter Australia without duty. |
| Rest of the world | 10-21 days | ₹2,200 | Local import duty or tax may be payable on delivery. |
Delivery times are from dispatch, not from ordering, and exclude any delay at customs. Shipping costs are indicative; we confirm the exact figure before you pay.
Import duty and taxes
Any import duty, VAT or customs charge is set by your own country and paid by you, not by us. The courier usually collects it before they hand over the parcel, and often adds a small handling fee of their own.
Customers in the EU and UK should expect import VAT on every order, typically 20-25% of the value including shipping. Customers in the USA usually pay nothing on orders under about USD 800.
We declare every parcel honestly, at its full value, as the law requires. We are sometimes asked to mark an order as a gift or a sample to reduce duty. We do not do this: it is a false customs declaration, it puts the parcel at risk of seizure, and the fine would fall on you as the importer.
Tracking
Every parcel is tracked. Sign in to your orders to see the courier, the consignment number and a link to follow it.
If a parcel goes missing
Contact us and we will open an enquiry with the courier. If a parcel is confirmed lost in transit, we replace it or refund you in full. A parcel refused at customs, or returned because the address was wrong, can be refunded less the shipping we have already paid.